Returns & Refunds
At Baobab Belle and Dune & Thorn, we create high-quality leather products made to last.
Please read carefully before buying:
Colour & Leather: Leather is natural, so slight differences in colour or texture are normal and not defects.
Leather Care: To keep your leather products looking their best:
- Avoid exposing leather to water and direct sunlight for long periods.
- Clean gently with a soft, dry cloth; avoid harsh chemicals.
- Condition your leather occasionally with a leather conditioner to keep it supple.
- Store leather items in a cool, dry place, ideally in a dust bag.
- Handle your items with care scratches and stains can occur if not treated properly.
Sizing & Change of Mind: We don’t do exchanges. Measure carefully and be sure before buying.
Defective Products:
- Notify us within 3 days if you think there’s a manufacturing defect.
- The product must be available for collection by our courier.
- Once we receive it, allow 5 working days for inspection.
- If confirmed as a manufacturing defect, we’ll issue a gift card for the value of your purchase.
Please note: Cash refunds are not available.